Remote Desktop Service

The remote desktop service offered by InnoSewa provides an all-inclusive computer network set-up, including hardware and software requirements, together with Anti-Virus and Anti-Spam measures. Our remote tech support service is backed by the company commitment to quality, reinforced by a team of experts working towards customizing solutions as required.

Clients tapping into InnoSewa remote support service will also have access to troubleshooting options. Using Remote Desktop Protocol, we provide clients with uninterrupted remote tech support. If needed, onsite support may also be provided, depending upon client requirements.

The online remote services offered by InnoSewa include:
  • Microsoft Windows updates
  • CRM tool implementation
  • Microsoft Windows service packs, hot fixes and security patches
  • Software installation or removal
  • Anti-Virus and Anti-Spam updating
  • Virus and Spyware removal and prevention
  • Application updates and patches
  • Troubleshooting for Internet, email, and wireless network connectivity issues
  • Internet security auditing and configuration
  • Hard disk scanning, defragmentation, and scheduling
  • Tuning and optimizing of the system
  • Secured wireless setup and configuration
  • Software Training
Key Benefits

InnoSewa offers numerous benefits for users of its remote support services:

  • Experienced and reliable team
  • Fast and accurate solutions
  • Cost-effective rates
  • Door-step services
Support

In keeping with its tradition of uninterrupted remote support service, our troubleshooting team will be available to address issues 24×7, via email, phone and video conferencing. In scenario, where remote assistance or online remote support is not adequate, a professional from InnoSewa will visit the site based on certain clauses.